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If you reach this page, you already know the effects PRINCE2 will leave on your CV, Career Advancement and Project Control
Take the Online PRINCE2 Certification of your desired level of entry from Foundation to Practitioner levels with us anytime, at your own self-study paste, with the latest & up to date syllabus and under supervision and training of the highest quality elite expert trainers in the field
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PRINCE2
PRojects IN Controlled Environments, is a Highly Desirable Structured Method for Effective Project Management in Many Fields
Everything you need, all in one place
Ideal for people new to PRINCE2 and working in a project environment
Combined PRINCE2 Foundation and Practitioner for Project Managers, Team Managers and Team members
Prepares participants for the PRINCE2 Practitioners examination
PRINCE2® Foundation
The PRINCE2 Foundation Course covers the whole of the syllabus of PRINCE2® Foundation Level and prepares participants for the PRINCE2 Foundation examination. The PRINCE2 Foundation course is accredited through AXELOS with PEOPLECERT and is based on the 6th edition version of the PRINCE2 manual
Objectives
Following the completion of the course participants will be able to:
- Understand the Principles, Themes, Processes and tailoring of the PRINCE2 method
- Monitor a project within the boundaries of the Project Plan
- Participate effectively in a project in accordance with the PRINCE2 method
Subjects Covered
This is the text area for a paragraph describing this service. You may want to give examples of the service and who may benefit. Describe the benefits and advantages of this group of services, explaining to users why they should choose your company
Prerequisites
It is desirable but not essential that participants have some experience of working on projects. Some pre-read material is provided prior to the event and is expected to be fully read before attending the course. This is an intensive course and some evening work will be required during the course
The Examination
The PRINCE2 Foundation examination is a 60 multiple choice question paper to be completed in one hour with a pass mark of 55%. Our pass rate on public courses is 100% and on in-house courses is 99%.
Please note that the PEOPLECERT (The Examination Institute) require every candidate’s identification to be verified by the examination invigilator. You will be required to produce some photographic identification before being allowed to take the exam
PRINCE2 Foundation Features
This Course is for people unable to attend classroom training sessions yet would like to gain PRINCE2 Certification
Designed to promote a deeper and longer lasting understanding of PRINCE2
Features
Certificate: PRINCE2
Foundation
Format: Online
Duration: 35 Hours
Access: 12 Months
Exam: Included
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PRINCE2 Virtual Learning Sessions Structure
The PRINCE2 Foundation level course will be delivered over 3 virtual training sessions. Each delegate will be sent some pre-read materials via email to read and complete before attending the first session
Each delegate will also be sent hard copies (or soft copy is preferred) of the full delegate folder for the course that includes:
- Copies of slides and important text for each session
- Revision questions for reviewing topics between sessions
- Case study project for some practical application
- Copies of Sample Foundation level exams for practice
Each session is detailed below and will be available on several dates in the coming months
Each session is expected to last approximately 6 Hours in total including breaks and the number of people attending remotely will be limited to 8 delegates.
Each participant will receive an exam voucher for an on-line proctored examination that they can take at their convenience
Delivery and Equipments Needed
The course will be delivered by an expert trainer from a remote location and each delegate will be invited to their registered session via email. The email will require you to join the meeting.
The course will be delivered through ZOOM software platform and you may need to download the software onto your laptop, PC or tablet to enable you to join the session. You will need a webcam for video and a microphone and speaker for audio.
Foundation Course Inclueds
- Attendance on the scheduled virtual training course
- Pre-read materials (soft copy)
- All exam fees
- Take-2 exam resit insurance
- Comprehensive delegate folder
- Official PRINCE2 PDF manual
- Access to PRINCE2 online support tool for self-paced study & Revision
- 1 hour of 1-to-1 virtual training with trainer, if required, at convenient time for both parties for exam preparation and review.
- Option to purchase a PRINTED PRINCE2 manual
For more information on PRINCE2 or to Book a Course Contact Us on
+44 74 123 27 007
or Book a Chat
PRINCE2® Practitioner
The PRINCE2 Practitioner Course prepares participants for the PRINCE2 Foundation and Practitioner examinations. Attention will be given to practical participation in a case study encompassing the most essential elements of a PRINCE2 project. Participants will explore the relationship between the Business Case and the project and develop specific PRINCE2 products during the course. The final day of the course will include the Practitioners examination. Some pre-workshop study is expected of the candidates’ prior to attending the course. The course is accredited with AXELOS through PEOPLCERT and based on the 6th edition version of the PRINCE2 manual
Objectives
Following the completion of the course participants will be able to:
- Describe and apply all facets of the PRINCE2 Principles, Themes, Processes and tailor each to a specific project.
- Set up and manage complex projects
- Identify and control risks throughout the project
- Ensure a focus on quality is maintained throughout the project
- Monitor the objectives of a project and the essential adjustments needed to respond to changes in the environment
Subjects Covered
The following subjects will be covered during the course:
- Relationship between the Business Case, programmes and the project.
- PRINCE2 Principles – Continued business justification, Learn from experience, Defined roles and responsibilities, Manage by stages, Manage by exception, Focus on products and Tailor to suit the needs of the project environment
- PRINCE2 processes – Starting Up a Project, Initiating a Project, Directing a Project, Controlling a Stage, Managing Product Delivery, Managing Stage Boundaries and Closing a Project
- PRINCE2 Themes – Business Case, Organization, Quality, Plans, Risk, Change and Progress
- Examination technique for the exam
Prerequisites
Project Management experience and experience working in project teams. Some pre-read material is provided prior to the event, which is expected to be fully read and studied before attending the course. The Foundation exam is taken on day three of the course, and must have been passed if attending the final two days of the course. This is an intensive course and evening work will be required
The Examination
The PRINCE2 Foundation examination is a 60 multiple choice question paper to be completed in 1 hour with a pass mark of 55% (33 marks in total). Our pass rate on public courses is 100% and on in-house courses is 99%
The PRINCE2 Practitioner examination is a 2.5 hour multiple choice objective test examination consisting of 68questions based on a given scenario. Each question is worth 1marks (68 marks in total) and tests your knowledge in terms of application of the methodology to the scenario and in general. The pass mark for the exam is 55% (38 marks).
Please note that PEOPLECERT require every candidate’s identification to be verified by the examination invigilator. You will be required to produce some photographic identification before being allowed to take the exam
PRINCE2® Practitioner Upgrade
The PRINCE2 Practitioner upgrade course prepares participants for the PRINCE2 Practitioners examination. Attention will be given to practical participation in a case study encompassing the most essential elements of a PRINCE2 project. Participants will explore the relationship between the Business Case and the project and develop specific PRINCE2 products during the course. The final day of the course will include the Practitioners examination. Some pre-workshop study is expected of the candidates’ prior to attending the course. The course is accredited with AXELOS through PEOPLECERT and based on the 6th edition version of the PRINCE2 manual
Objectives
Following the completion of the course participants will be able to:
- Describe and apply all facets of the PRINCE2 Principles,
Themes, Processes and tailor each to a specific project. - Set up and manage complex projects
- Identify and control risks throughout the project
- Ensure a focus on quality is maintained throughout the project
- Monitor the objectives of a project and the essential adjustments
needed to respond to changes in the environment
Subjects Covered
The following subjects will be covered during the course:
- Relationship between the Business Case, programmes and the project.
- PRINCE2 Principles – Continued business justification, Learn from experience, Defined roles and responsibilities, Manage by stages, Manage by exception, Focus on products and Tailor to suit the needs of the project environment
- PRINCE2 processes – Starting Up a Project, Initiating a Project, Directing a Project, Controlling a Stage, Managing Product Delivery, Managing Stage Boundaries and Closing a Project
- PRINCE2 Themes – Business Case, Organization, Quality, Plans, Risk, Change and Progress
- Examination technique for the exam
Prerequisites
Project Management experience and experience working in project teams is advised.
A pass at the PRINCE2 Foundation level or current certificates in one of the following:
- PMI Project Management Professional(PMP)
- PMI Certified Associate in Project Management(CAPM)
- IPMA Level A
- IPMA Level B
- IPMA Level C
- IPMA Level D
(Documentary proof will be required)
Some pre-read material is provided prior to the event, which is expected to be fully read and studied before attending the course. This is an intensive course and some evening work will be required during the course
The Examination
The PRINCE2 Practitioner examination is a 2.5 hour multiple choice objective test examination consisting of eight questions based on a given scenario. Each question is worth 10 marks (68 marks in total) and tests your knowledge in terms of application of the methodology to the scenario and in general. The pass mark for the exam is 55% (38 marks).
Please note that PEOPLECERT require every candidate’s identification to be verified by the examination invigilator. You may be required to produce some photographic identification before being allowed to take the exam
PRINCE2 Practitioner Upgrade Features
This Course is for people unable to attend classroom training sessions yet would like to gain PRINCE2 Certification
Designed to promote a deeper and longer lasting understanding of PRINCE2
Features
Certificate: PRINCE2
Practitioner
Format: Online
Duration: 35 Hours
Access: 12 Months
Exam: Included
Save Time
Earn More
Grow Faster
Friendly Support
PRINCE2 Virtual Learning Sessions Structure
The PRINCE2 Foundation level course will be delivered over 3 virtual training sessions. Each delegate will be sent some pre-read materials via email to read and complete before attending the first session.
Each delegate will also be sent hard copies (or soft copy is preferred) of the full delegate folder for the course that includes:
- Copies of slides and important text for each session
- Revision questions for reviewing topics between sessions
- Case study project for some practical application
- Copies of Sample Foundation level exams for practice
Each session is detailed below and will be available on several dates in the coming months
Each session is expected to last approximately 6 Hours in total including breaks and the number of people attending remotely will be limited to 8 delegates.
Each participant will receive an exam voucher for an on-line proctored examination that they can take at their convenience
Delivery and Equipments Needed
The course will be delivered by an expert trainer from a remote location and each delegate will be invited to their registered session via email. The email will require you to join the meeting.
The course will be delivered through ZOOM software platform and you may need to download the software onto your laptop, PC or tablet to enable you to join the session. You will need a webcam for video and a microphone and speaker for audio.
The Practitioner Upgrade Course Inclueds
- Attendance on the scheduled virtual training course
- Pre-read materials (soft copy)
- All exam fees
- Comprehensive delegate folder
- Official PRINCE2 PDF manual
- Access to PRINCE2 online support tool for self-paced study & Revision
- 1 hour of 1-to-1 virtual training with trainer, if required, at convenient time for both parties for exam preparation and review.
- One Free practitioner resit exam
- Option to purchase a PRINTED PRINCE2 manual – additional cost
For more information on PRINCE2 or to Book a Course Contact Us on
+44 74 123 27 007
or Book a Chat
Managing Successful Programmes (MSP)®
We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile, and to your highest level of satisfaction.
Change is a way of life for all organisations. New types of business processes are being introduced, supplier relationships are changing, organisations merge and divide in response to political or market forces
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MSP® Foundation
Learn more →For Programme Managers & members of Programme Management Board With Responsibility for management of programmes
Duration: Two days or three if separate exam day
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MSP® Practitioner
Learn more →For Programme Managers & Members of Programme Management Board With Responsibility for Management of Programmes
Duration: Five days including Foundation Level (2 days if upgrading from Foundation Level)
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MSP® Advanced Practitioner
Learn more →For Senior Programme Managers & Programme Board Members With Responsibility for Management of Programmes
Duration: Three days
MSP Overview
Organisations are striving to achieve benefits from improving existing practices, to achieve business excellence, to be better prepared for the future, to enable innovation and to encourage new ways of thinking about doing business.
Where there is major change there will be complexity and risk. There will be many inter-dependencies and conflicting priorities to resolve. Programme Management provides a framework for managing this challenging environment.
Programme Management, like project management, is a management tool for bringing together people, activities and information to achieve something. Programme Management is a way of approaching the setting up and running of a programme. So, what is a programme? A programme is made up of a specific set of projects identified by an organisation that together will deliver some defined objective, or set of objectives, for the organisation. The objectives, or goals, of the programme are typically at a strategic level such that the organisation can achieve benefits and improvements in its business operation.
There is a close link between Programme Management and project management because the programme is made up of projects and can only succeed if the projects within it succeed. The concept of a programme is that it should be more than the ‘sum of its parts’. In other words, without Programme Management, the projects would probably still be able to deliver their particular outcomes but these would not be co-ordinated or integrated into the achievement of a strategic goal.
The Principles in Managing Successful Programmes Advise
- manage a business case for the programme
- organise people to ensure responsibilities and lines of communication are clear
- plan the work in a way which achieves results
- ensure that the organisation does benefit from undertaking the programme
- ensure that all interested parties (the stakeholders) are involved
- resolve issues which arise
- identify and manage risks
- ensure quality
- keep up to date information which tracks the continually changing environment
- audit a programme to ensure standards are being followed
The Processes in Managing Successful Programmes Describtion
- identify the aim of the programme and envisaged benefits to the organisation
- define the programme, and specify how the organisation will be different afterwards
- define and implement the governance requirements for the programme
- monitor and coordinate the projects within a programme to a successful conclusion
- manage the transition between the ‘old’ and ‘new’ ways of working, ensuring benefit
- close the programme and ensure the ‘end goal’ has been achieved
MSP® Foundation
Delegates will gain sufficient knowledge and experience in the processes and principles of Programme Management (MSP) to act as a Programme Manager for a programme with a coherent project portfolio or to act as a member of a Programme Support Office. You will have an opportunity to sit the PEOPLECERT MSP Foundation exam and to prepare for the Practitioner & Practitioner Advanced exams
Educational Objectives
Following the completion of the course participants will be able to:
- Describe and apply all facets of the programme
processes, in accordance with the MSP method - Set up and manage complex programmes
- Identify and control risk
- Monitor the objectives of a programme and the
essential adjustments needed to respond to
changes in the environment
Programme Managers
Management Board
Programme Support
Prepare for Practitioner
Subjects Covered
The following subjects will be covered during the course:
- Identifying a Programme
- Defining a Programme
- Programme Planning
- Benefits Management
- Issue and Risk Management
- Establishing a Programme
- Running a Programme
- Closing a Programme
- Case Study
- APM Programme Scenario
- Exam based exercises
Prerequisites
Project Management experience or Project Board experience is required. Some pre-course material is provided which should be fully read and understood before the course start. This is an intensive course and some evening work will be required during the course
The Examination
The MSP Foundation examination is a 1 hour 75 multiple choice objective question paper. (5 random questions are under test and will not be marked) Currently the pass mark is 50% (35 marks).
Managing Successful Programmes describes the framework and strategies of Programme Management. Programme Management is an integral part of OGC’s Best Practice portfolio.
Please note that PEOPLECERT require every candidate’s identification to be verified by the examination invigilator. You will be required to produce some photographic identification before being allowed to take the exam
MSP® Practitioner
Delegates will consolidate and add to the knowledge and experience gained in the MSP Foundation course (attendance at which is a mandatory pre-requisite) to take you to the level required for the PEOPLECERT Programme Management (MSP) Practitioner certificate exams
Educational Objectives
Following the completion of the course participants will be able to:
- Describe and apply all facets of the programme
processes, in accordance with the MSP method - Set up and manage complex programmes
- Identify and control risk
- Monitor the objectives of a programme and the
essential adjustments needed to respond to
changes in the environment
Programme Managers
Management Board
Programme Support
Advanced Practitioner Prep
Subjects Covered
Transformational Flow
- Identifying a Programme
- Defining a Programme
- Managing the Tranches
- Delivering the Capability
- Realising the Benefits
- Closing a Programme
Writing Terms of Reference
- Sponsoring group
- Programme Director
- Business Change Manager
- Programme Manager
- Programme Support Office
- Capabilities and characteristics
Compiling a Blueprint
- Expanding the Programme Vision Statement
- The required business model
- Service levels & Key Performance measures
- Support systems
Planning a Programme
- Scheduling projects
- Resource sharing
- Defining tranches
- Handling dependencies
Running a Programme
- Issue management
- Risk management
- Quality management
- Benefits Realisation
- Programme Benefit Reviews
Case Study
- APM Programme Scenario
- Exam based exercises
- Writing Terms of Reference
- Writing a Blueprint
- Creating a Programme Plan
- Risk Management Strategy
Exam preparation
- Group question practice
- Individual practice
- Exam feedback
- Practitioner Advanced Exam assignments
Prerequisites
Project Management experience or Project Board experience is required. Some pre-course material is provided which should be fully read and understood before the course start. This is an intensive course and some evening work will be required during the course
The Examination
The Practitioner examination is a open book (MSP Manual only) objective test examination based on a given scenario and lasting 150 minutes. There are 8 questions each worth 10 marks, making a total of 80 marks. The pass mark is 50%.
Managing Successful Programmes describes the framework and strategies of Programme Management. Programme Management is an integral part of OGC’s Best Practice portfolio.
Please note that PEOPLECERT require every candidate’s identification to be verified by the examination invigilator. You will be required to produce some photographic identification before being allowed to take the exam
MSP® Advanced Practitioner
Delegates will consolidate and add to the knowledge and experience gained in the MSP Practitioner course (attendance at which and a pass in the examination are mandatory pre-requisites) to take you to the level required for the APM Group Programme Management (MSP) Advanced Practitioner certificate examination
Educational Objectives
Following the completion of the course participants will be able to:
- Describe and apply all facets of the programme
processes, in accordance with the MSP method - Set up and manage complex programmes
- Identify and control risk
- Monitor the objectives of a programme and the
essential adjustments needed to respond to
changes in the environment
Subjects Covered
Document Relationships
- Blueprint
- Business Case
- Benefit Realisation Plan
- Projects Dossier
- Programme Plan
Compiling a Blueprint
- Expanding the Programme Vision Statement
- The required business model
- Service levels & Key Performance measures
- Support systems
Planning a Programme
- Scheduling projects
- Resource sharing
- Defining tranches
- Handling dependencies
Stakeholder Engagement
- Stakeholder Map
- Stakeholder Profiles
- Stakeholder Engagement Strategy
Transformational Flow
- Identifying a Programme
- Defining a Programme
- Managing the Tranches
- Delivering the Capability
- Realising the Benefits
- Closing the Programme
Exam preparation
- Group question practice
- Individual practice
- Exam feedback
- Practitioner Advanced Exam assignments
Prerequisites
Programme Management experience or Programme Board experience is required. Some pre-course material is provided which should be fully read and understood before the course start. This is an intensive course and some evening work will be required during the course
The Examination
The Advanced Practitioner examination is an open book essay type written examination based on a given scenario and lasting 150 minutes. There are 75 marks available. The pass mark is 50%.
Managing Successful Programmes describes the framework and strategies of Programme Management. Programme Management is an integral part of OGC’s Best Practice portfolio.
Please note that the APM Group require every candidate’s identification to be verified by the examination invigilator. You will be required to produce some photographic identification before being allowed to take the exam
Management of Risk (M_o_R)®
Management of Risk (M_o_R) is a structured method proposed by AXELOS for the effective management of risks
Management of Risk (M_o_R) is a structured method proposed by AXELOS for the effective management of risks
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M_o_R ® Training Courses
Learn more →M_o_R is now regulated so that service providers, user organisations and individuals can be accredited against standards in process and knowledge and regulated through examinations and audits
(M_o_R)® Overview
Introduction
A certain amount of risk-taking is inevitable if your organisation is to achieve its objectives. Effective management of risk helps you to improve performance by contributing to:
- Better service delivery
- Reduction in management time spent fire-fighting
- Increased likelihood of change initiatives being achieved
- More focus internally on doing the right things properly
- Better basis for stragegy setting
- Achievement of competitive advantage
- Fewer sudden shocks and unwelcome surprises
- More efficient use of resources
- Reduced waste and fraud, and better value for money
- Improved innovation
- Better management of contingent and maintenance activities.
Scope of M_o_R
The framework of M_o_R (Management o Riak) is based on four concepts:
- M_o_R principles, essential for the development of good risk management practice.
- M_o_R approach to be adapted to suit each individual organisation.
- M_o_R processes to ensure that risks are identified, assessed and controlled.
- Embedding and reviewing M_o_R to ensure that the principles, approach and processes are applied across the organisation and that their application undergoes continual improvement.
- M_o_R is now regulated so that service providers, user organisations and individuals can be accredited against standards in process and knowledge and regulated through examinations and audits
Features
- Individual qualification levels are Foundation and Practitioner.
- The Foundation exam consists of 45 multiple choice questions to be attempted in an hour. This is a closed book exam with a pass mark of 50% (23/45).
- The Practitioner exam is a 3-hour scenario-based objective exam consisting of nine questions to be attempted in three hours.
- Each question is worth 20 marks, totalling 180 marks, the pass mark is 50% (90 marks).
- The examination is open book but only the “Management of Risk: Guidance for Practitioners” (the Management of Risk ‘guide’), published by TSO, together with the APMG guidance document
ITIL ® Foundation
The Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services
The Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services
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ITIL ® Foundation
Learn more →ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both high financial quality and value in IT operations
ITIL ® Overview
ITIL Foundation Course
For: Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organisation.
With: IT professionals that are working within an organisation that uses ITIL who need to be informed about and contribute to an ongoing service improvement programme. This may include but is not limited to, IT professionals, business managers and business process owners.
Duration: Three days
Summary
The ITIL Foundation Course covers the whole of the syllabus of ITIL Foundation Level and prepares participants for the ITIL Foundation examination.
The course is accredited through PEOPLECERT
Educational Objectives
The course will equip participants with:
- Knowledge of the ITIL terminology, structure and basic concepts
- Knowledge of the core principles of ITIL practices for Service Management.
Note that the ITIL Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL practices for Service Management without further guidance.
Subjects Covered
The following subjects will be covered during the course:
- Service Management as a practice (Comprehension)
- Service Lifecycle (Comprehension)
- Key Principles and Models (Comprehension)
- Generic Concepts (Awareness)
- Selected Processes (Awareness)
- Selected Roles (Awareness)
- Selected Functions (Awareness)
- Technology and Architecture (Awareness)
- ITIL Qualification scheme (Awareness)
Prerequisites
It is desirable but not essential that participants have some experience of working within a Service Management environment. Some pre-read material is provided prior to the event and is expected to be fully read before attending the course. This is an intensive course and some evening work will be required during the course.
The Examination
The ITIL Foundation examination is a 40 multiple choice question paper to be completed in one hour.
- Please note that PEOPLECERTrequire every candidate’s identification to be verified by the examination invigilator. You will be required to produce some photographic identification before being allowed to take the exam
AgilePM®
The Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services
AgilePM ® training to Foundation and Practitioner level as in-house or scheduled open courses
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AgilePM®
Learn more →More organisations and project professionals than ever are embracing Agile tools and frameworks as they aim to increase the success of – and return on investment from – projects and other change initiatives
AgilePM® Overview
What is AgilePM®?
More organisations and project professionals than ever are embracing Agile tools and frameworks as they aim to increase the success of – and return on investment from – projects and other change initiatives.
Despite originating in the software development arena, Agile methods and frameworks are becoming increasingly popular in a wide variety of industries and projects as the benefits over more traditional frameworks and methodologies are realised.
Key benefits often attributed to Agile include:
- Improved revenue and speed to market: The Agile philosophy supports the notion of early and regular releases, enabling benefits to be realised early as the solution continues to develop.
- The right product/solution: traditional approaches typically require detailed specifications during the start-up phase. Agile, in contrast, advocates a high-level plan at the start of the project whilst encouraging change and flexibility though incremental development cycles, helping to ensure that what’s delivered at the end of the project is current, fit for purpose and satisfies the client/business.
- Increased collaboration and customer satisfaction: the continuous involvement of a user representative and/or product owner, high visibility of the solution and progress, and the flexibility to change when change is needed, create much better business engagement and customer satisfaction.
In partnership with the Agile Business Consortium (formerly DSDM Consortium), APMG developed AgilePM – a training and certification scheme underpinned by the AgilePM Handbook, a project manager’s subset of the Consortium’s Agile Project Framework.
The AgilePM guidance offers a practical and repeatable methodology that achieves an ideal balance between the standards, rigour and visibility required for good project management, and the fast-pace, change and empowerment provided by Agile. It’s based on the Consortium’s eight principles for effective Agile project delivery.
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- Enable change faster, at lower cost and with lower risk, by continually validating project milestones against objectives and developing solutions incrementally.
- Improve time-to-market and project success rates by encouraging stakeholder involvement, feedback and effective controls.
- Empower project personnel and encourage increased collaboration and ownership.
- Based on the Agile Business Consortium’s Agile Project Framework (established for over 20 years and regularly refreshed).
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AgilePM® brings together all the elements of a project in an agile content:
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Last updated May 04, 2024
This privacy notice for State Of Mind Int. Ltd. ( " Company ," " we," " us," or " our" ), describes how and why we might collect, store, use, and/or share ( " process" ) your information when you use our services ( " Services" ), such as when you:
Visit our website at http://www.StateOfMindint.co.uk & http://www.SOMOnlineCommerce.com , or any website of ours that links to this privacy notice
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@StateOfMindint.co.uk & info@SOMOnlineCommerce.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with State Of Mind Int. Ltd. and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us .
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information .
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information .
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe .
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights .
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request , or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what State Of Mind Int. Ltd. does with any information we collect? Review the privacy notice in full .
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: __________ .
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps" ), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see " WHAT ARE YOUR PRIVACY RIGHTS? " below.
To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: __________ .
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. , legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e. , consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent .
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
Send users information about special offers and discounts on our products and services.
Develop and display personalized and relevant advertising content for our users
Analyze how our Services are used so we can improve them to engage and retain users
Support our marketing activities.
Diagnose problems and/or prevent fraudulent activities
Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
In legal terms, we are generally the "data controller" under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the data processing we perform. This privacy notice does not apply to the personal information we process as a "data processor" on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the "data controller" responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you have to them.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. , express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. , implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ( " third parties" ) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
Affiliate Marketing Programs
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice : __________ .
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States . If you are accessing our Services from outside the United States , please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see " WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? " above), in the United States and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age .
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@StateOfMindint.co.uk & info@SOMOnlineCommerce.com .
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada , you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada ), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority .
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner .
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